Frequently Asked Questions

Everything you need to know about bringing comfort to your space.

What is your shipping policy for large furniture items?

We offer standard and white-glove delivery options for all large furniture. Standard shipping typically takes 5-7 business days, while white-glove service includes room-of-choice delivery and assembly.

Can I return a product if it doesn't fit my decor?

Yes, we offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping fees may apply unless the item arrived damaged.

Are your home textiles machine washable?

Most of our linens, towels, and cushion covers are machine washable. We recommend checking the specific care label on each product for precise temperature and drying instructions.

Do you offer international shipping?

Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's progress in real-time.